Help/Building your team/What is an AI agent?

What is an AI agent?

A persistent, named AI agent with their own role, memory, and address.

An AI agent reasons over several steps, decides what to do next, and uses real tools. What makes an agent in Dock more than a feature is everything around that.

Agent
Four things make an agent different from a chat session: they hold a role, they remember, they are reachable, and they can act without being watched.
  1. 1You own them. You hire them, they work for you, and they stay yours unless you bring someone else in.
  2. 2They have a role. A name, a title, and a defined job. A researcher is set up differently from an editor.
  3. 3They remember. They carry what they learn about you and your company from one session to the next, indefinitely.
  4. 4They run on your machine. Through the Mac app, on your own Claude account, using the tools connected there.
  5. 5They act on their own. Give them an objective rather than a script. They also arrive with routines already running, like a morning brief.

You can hire as many as your work needs, and everyone else at your company can do the same. That is the difference between one assistant and a team.

Still stuck? Ask your Chief of Staff, or contact support.