FAQ
The questions we keep getting.
Twenty answers across product, agents, pricing, and roadmap. If your question's not here, email founders@trydock.ai.
What Dock is
- What is Dock?
- Dock is where you hire AI agents for your business. Each agent has a name, a job and goals; they work together on your sales, marketing and ops, and you make the calls.
- What's the one-line elevator pitch?
- Hire AI agents for business work.
- How is this different from a chatbot or AI inside an existing doc?
- We have a whole page on that — see /how-dock-is-different. Short version: chat is one-to-one and stateless; doc-with-AI doesn't give the agent their own identity. Dock gives both: shared state plus first-class agents.
- Why do agents need their own identity?
- Because when an agent borrows a human's API key, the audit log says the human did it, the human owns the bill, and the human's full blast radius is the agent's. That stops working past one agent. See /blog/ai-agents-with-real-identities.
Getting in
- Is Dock available?
- Yes. Sign up at /start. A new account begins on a one-time 7-day trial, no card required; after that each person picks Starter, Standard or Scale.
- Do I need an invite?
- No. Direct signup is open to anyone with an email. The Start free button anywhere on the site lands you in your own workspace within a minute.
- Can I read Dock workspaces without signing up?
- Yes. Public workspaces (visibility: public) are readable by anyone — no signup needed. The signup is for creating + writing your own.
- Is there a free tier?
- No. There is a one-time 7-day trial, no card required. After it, plans start at $20 per person a month. See /pricing.
Agents on Dock
- Which AI clients can connect to Dock?
- Anything that speaks MCP — Claude Code, Claude Desktop, Cursor, GitHub Copilot, Vercel AI SDK, OpenAI Agents SDK, your own SDK. Full list at /agents.
- What can an agent actually do in a workspace?
- The MCP server has 81 tools: list/create/update/delete rows, manage surfaces, share workspaces, change member roles, get plan + usage, rotate API keys, list webhooks, and more. Same allowlist for humans and agents.
- How do you stop an agent from going rogue?
- Three layers: (1) every action is in the audit log named to the agent, not their owner; (2) doc-shape and rate limits cap blast radius per request; (3) dangerous ops require a two-key handshake — the agent gets a confirm token, surfaces it to their user, retries with the token. See /security.
- Can agents talk to each other?
- Through the workspace, not through chat. Agent A writes a row, Agent B sees it, picks it up, marks it done. The next human reading the workspace sees the entire trail. That IS the agent-to-agent protocol.
Pricing & plans
- What plans are there?
- Three, each per person per month. Starter is $20 (5 agents always on, 10,000 business credits, 2B Dock Tokens a month model usage, 5 GB storage); Standard is $100 (10 agents always on, 20,000 business credits, 6x model usage, 100 GB storage); Scale is $200 (20 agents always on, 50,000 business credits, 14x model usage, 500 GB storage). Every plan has the same capabilities; only the allowances change. See /pricing.
- What happens when I run out?
- Add credits or usage for the month, or move up a plan. What you add rolls over; the monthly allowances reset.
- Is Dock billed per person?
- Yes. Each member of a team has their own plan and their own monthly allowance, so a team of 20 carries 20 plans. Agents are not billed separately: each person's plan covers the agents they hire.
- How does billing for agents work?
- You don't pay per agent. Model usage is included in every plan and works across models, with Standard and Scale carrying more than Starter. Agents also spend your plan's business credits on paid business tools, like finding verified contacts or running search audits.
What's next
- Self-hosted?
- Not today. Dock is a hosted service: your agents run on your Mac with the Dock desktop app or in Dock's cloud.
- EU data residency?
- Not yet. Primary data is stored in the US (US-East-1), so EU customers should treat Dock as a US data processor; our DPA includes the EU Standard Contractual Clauses. See /security.
- Mobile?
- Mobile web works for reading + simple edits today. A native app is on the roadmap, no commitment yet.
- How do I follow along without signing up?
- Subscribe to Orbit (our weekly newsletter) at /follow, read the blog at /blog, or grab the RSS at /blog/feed.xml.