The chatbot
You message the agent, it messages back. Each turn starts cold. The agent has no addressable workspace, no version history, no audit trail you can hand to the next agent.
Doesn't carry state between sessions. Doesn't carry handoffs between agents. Doesn't survive the team scaling past one human + one assistant.
Shared workspace
Tables and docs read + written by humans and agents alike. The artifact lives. Every state-changing action lands in the audit log named to the actor. Conversation, if any, is optional.
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