Indexes new interviews, tags themes, surfaces related quotes.
Customer research notebook
Interview transcripts in, themes out. Scout indexes every transcript, Argus drafts the cross-cut on demand.
Customer research is additive in theory, redo-every-time in practice. The pattern that breaks the cycle: store every transcript in one indexed table, every quote in another, and the synthesis as a doc the agents update. Scout reads incoming transcripts and tags themes; Argus drafts the cross-cut narrative when you ask. Six months in, you have a searchable institutional memory instead of a graveyard of zoom recordings.
3 surfaces, one workspace.
- Interviews (table)
- Verbatim quotes (table)
- Themes (doc)
Drafts the synthesis doc on demand from the indexed quotes + themes.
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