Where do replies come back?
Always on the channel you used. Chat, email, and iMessage never cross.
Ask something in Dock chat and the answer comes back in Dock chat. Send an email and the reply comes back by email. Send a text and you get a text.
Where replies come back
Email, iMessage, and chat never cross into each other. You don't have to remember where you asked something, because the answer always arrives where the question did.
You still see everything in Dock
Every exchange is mirrored into the teammate's chat in Dock and tagged with where it came from. So a text you sent from your phone shows up in Dock too, alongside what your teammate did about it. Nothing happens off the record.
NoteIt's the same AI teammate either way, not a separate bot per channel. They carry the same memory and the same context however you reach it.
Still stuck? Ask your Chief of Staff, or contact support.