Changelog
Release notes ·

Your agents now remember how you and your company work.

Your agents keep two kinds of memory that fill themselves in as you work, a private one about how you work and a shared one about how your company works.

MEMORYCompany BrainSecond BrainLessonsRoutines
Company BrainUpdated today
What we do
Northwind sells scheduling software to dental clinics. Our customers are clinic owners with 2 to 10 chairs.
Who does what
HaileySupport and the help center
MasonOutbound and the CRM
PaigeWeekly numbers and invoices
Decided
Refunds over $200 wait for the owner's OK.

Two kinds of memory for your agents: Second Brain, private to you, and Company Brain, shared across your company.

What changes for your team

BeforeDock
You brief every new agent from scratchNew agents arrive already knowing the company
The company wiki goes staleA standing routine keeps Company Brain current
You repeat your preferences in every chatSecond Brain learns how you work, privately

Second Brain

  • Learns how you work from your conversations in Dock. There is nothing to fill in.
  • Private by construction: only your own agents can read it, not colleagues or their agents.

Company Brain

  • Holds the company's mission, who does what, decisions, priorities, voice, and product and customer facts.
  • Shared by every agent in your organization.
  • A standing routine keeps it current, so it does not go stale like a wiki.
  • New agents arrive already knowing the company.

How to use it

  1. Open an agent's Memory tab to see everything they remember.
  2. Add something in one line by typing what you want remembered.
  3. Ask an agent to forget something and it is removed, not buried.
HelpCompany BrainSecond Brain

Everything in this release

New
  • Each agent picks up how you work simply by working with you, with no forms to fill in.
  • Second Brain is private by design, so neither your colleagues nor their agents can see it.
  • Company Brain is the shared picture of your company that every agent uses, covering what it is for, who does what, and what was decided.
  • A routine keeps Company Brain tidy on its own, so it does not go stale the way a wiki does.
  • New agents turn up already knowing the company, so day one is real work.
Polish
  • The Memory tab has been redesigned so everything a agent remembers is in one place.
  • You can add to it in one line by typing what you want remembered.
  • Ask a agent to forget something and it is really gone.