Why isn't my AI teammate working?

The three things that cause it, in the order worth checking.

If a teammate has gone quiet or isn't picking up work, it's almost always one of three things.

1. 1The Mac app isn't running. Your teammates run on your machine, so they need the Mac app open. This is the first thing to check and the most common cause.
2. 2Claude isn't connected. If your Claude sign-in has expired, teammates have nothing to run on. Reconnect and they resume.
3. 3Your machine was offline. Nothing is lost. Work queues up and missed routines catch up the next time the app wakes.

If they're working but not doing what you expected

1. 1Check their permissions. A teammate set to Ask or Deny on the action they need will stop rather than proceed.
2. 2Check their tools. If they need a tool you haven't connected to your Claude account, they can't reach it.
3. 3Ask them. Your teammates can tell you what they tried and what stopped them. Often the fastest answer.