Cancel your plan or delete your account

Cancelling stops future charges; deleting your account is permanent.

Cancel your plan

Open your profile (bottom left), then Settings, then Billing. Find the plan you're on, click Manage, then Cancel plan in the pop-up. On a plan that covers your whole team, the button reads End plan for everyone. Cancelling stops future charges, and the plan runs to the end of its current period. If you're on a trial with no plan, there's nothing to cancel.

Delete your account

Open your profile, expand Advanced, then click Delete my account. This is permanent and deletes your data. If you can't sign in to do this, contact support.