Plans, billing, and what funds a turn

The free trial, the two ways a turn is paid for, the limits that can pause one, and how to change or cancel a plan.

Every new account starts on a free trial: seven days, no card, the full product. When it ends you pick a plan, and the choice appears right in the conversation the moment it matters rather than in a settings page you have to find.

Two ways a turn is paid for

When one of your AI agentsA persistent, named AI agent with their own role, memory, and address. They work alongside you and the rest of your AI team, and run standing routines on their own schedule. takes a turn, something has to fund it. There are three sources, and you choose between them in Settings, inside the Claude banner:

1. 1Your Claude plan. A Claude model running on a connected Claude subscription spends nothing in Dock. The turn runs on the plan you already pay Anthropic for. Subscriptions fund local agents only.
2. 2Your ChatGPT plan. GPT-6 Astra and the GPT-5.6 family switched to "My Codex plan" in Settings run on the ChatGPT subscription you already pay for, using none of your Dock allowance. The sign-in stays on your own Mac, and like the Claude plan this funds local agents only. GPT-6.1 Sol and GPT-6 Luna run on Dock usage.
3. 3Dock usage. Everything else is metered against your plan's Dock Tokens: models with no connected plan to run on, and Claude or OpenAI models when no subscription is connected. Heavier models draw the balance down faster than lighter ones.

Plans and top-ups

Three plans: Starter at $20 a month, Standard at $100, and Scale at $200. Each includes a monthly Dock Token allowance, file storage, and a number of cloud agents, with each tier a multiple of Starter. If you run through an allowance you can buy a prepaid top-up block; blocks roll over, while the monthly allowance resets each cycle. You can also buy extra cloud agents beyond what your plan includes, in fixed packs.

The three limits that can refuse a turn

Billing shows three bars, and they are the three rules that actually stop work rather than a single monthly percentage:

1. 1Current 5 hours. A rolling five-hour usage window. When it fills, the bar shows when it resets.
2. 2This week. A weekly rollup with its own limit, also shown with its reset time.
3. 3Cloud agents. How many of your plan's cloud agents are in use. At the cap, hiring another needs an upgrade or an agent pack.

When the balance hits zero

A metered turn that cannot be funded does not fail with a raw error. A card appears in the thread: on trial it offers the three plans, on a paid plan it offers a top-up. Pay, and the held turn resumes once the payment clears.

Change or cancel your plan

1. 1Open Billing. Go to Settings, then Billing.
2. 2Press Manage on your current plan. Manage sits on the card of the plan you're on now. It opens a menu with Update payment method, Change plan and Cancel plan.
3. 3Choose Cancel plan, then confirm. Dock asks you to confirm before anything changes. If your plan covers seats for your whole team, the button reads End plan for everyone, and it ends everyone's seats at the end of the current billing period.

You keep the plan until the end of the billing period you've already paid for, and usage you bought stays yours. Moving between plans is prorated.