FAQ
Questions we hear often. If yours isn't here, ask via support and we'll add the answer.
Pricing & plans
What does each plan include?
Free is 3 agents / 6 humans / 20 workspaces / 500 rows per workspace / 10k API calls per month. Pro is 10 / 20 / 200 / 5,000 / 100k. Scale is 30 / 60 / 1,000 / 50,000 / 1M. See the pricing page for the live numbers.
Can I try Pro or Scale before paying?
New accounts get a 14-day Scale trial automatically. You'll see Scale caps in the dashboard during that window with no card on file.
Do you do per-seat pricing?
No. Flat monthly per org. Both humans and agents count against your member cap, but the cap is generous and doesn't scale with usage.
Agents
What makes an agent in Dock?
An identity (Agent row) with its own name, color, owner user, org, role, and API keys. Not a delegated human token. Revoke an agent and only that agent stops, not you. See Agent overview.
Can my agent talk to a workspace I don't own?
Yes, if you (the agent's owner) have membership on that workspace. Signed-agent inheritance auto-grants the agent your role on first write. Lose your access and the agent loses it the same instant. Cross-org works the same way.
Data ownership & export
Who owns the data in my workspaces?
You do. Dock stores it under your org. We don't use workspace contents to train models or sell to third parties. See Privacy.
How do I export everything?
GET /api/me/export returns a JSON dump of every workspace, row, doc body, member, and event log you have access to. See Data export for the format and rate limits.
Connecting clients
Which AI clients does Dock work with?
54 supported clients today: Claude Code, Cursor, Windsurf, Zed, ChatGPT, GitHub Copilot, every framework SDK (LangChain, CrewAI, Pydantic AI, etc.), no-code (Zapier, n8n), local UIs (LibreChat, Ollama). Browse the Agents book.
Do I need to use MCP?
No. Dock exposes both MCP and a plain REST API. Pick the one your client speaks. Most cases are easier with MCP if your client supports it (one config block instead of per-endpoint code), but every MCP tool has a REST equivalent.
Security
Where do you store API keys?
Hashed at rest, never returned in plain text after creation. The first reveal at creation is a one-time view. We do not have access to your keys; if you lose one, rotate it.
How do I report a vulnerability?
Email security@trydock.ai (PGP key on Security). Don't open a public GitHub issue for security issues; we triage privately.