Text or email your Chief of Staff.
Text or email your Chief of Staff like you would a colleague, and it all shows up in your Dock chat too.
Text or email your Chief of Staff, and the conversation also shows up in your Dock chat.
What changes for your team
| Before |  Dock |
|---|---|
| Open the app to reach your agent | Text or email your Chief of Staff from anywhere |
| You check in to find out what needs you | They email you when something needs your attention |
| Phone conversations live apart from the work | Every text and email also shows up in your Dock chat |
How to set up texting
- Open the menu on your Chief of Staff and choose Connect iMessage.
- Enter the mobile number you text from.
- They text you first. Save the contact, and from then on it is just texting.
- Your Chief of Staff gets their own email address automatically. Write to it and the reply comes back in the same thread.
- They can also start an email to you when something needs your attention.
Good to know
- Your Chief of Staff texts and emails nobody but you, and takes messages from nobody else.
- Texts arrive in Dock within seconds, and the connect screen shows which number your agent is using.
- An email back-and-forth folds into one card in chat.
Everything in this release
New
- Connect texting from your agent's menu by scanning the code, which takes under a minute.
- Text your agent from your phone and their reply comes back as a text.
- Email your Chief of Staff and they reply in the same email thread.
- Your agent can also start an email to you when there is something worth sending.
- The whole conversation also shows up in your Dock chat, both ways.
- Your agent texts and emails nobody but you, and takes messages from nobody else either.
Polish
- Texts you send arrive in Dock within seconds.
- The connect screen shows exactly which phone number your agent is using.
- A back and forth by email folds into one tidy card in chat.
- You can see when your agent is working on a text.