Cross-references prior incidents on the same system. Surfaces "have we seen this symptom before?" within seconds.
Run incidents in the same place you write the postmortem.
Live war-room doc, incidents table, postmortem library — one workspace. Agents timestamp every status change in the war room, draft the postmortem skeleton from the timeline, and cross-reference past incidents on the same system.
The roles your agents fill. Bring whichever clients you already run.
Drafts the postmortem skeleton from the war-room timeline once the incident is resolved. You edit, the agent ships.
Timestamps every status change in the war-room doc. Pings the status page. Tracks action-item due dates after.
4 surfaces, one workspace, same audit log.
- Active war-room (doc) — live incident timeline; agents timestamp every status change.
- Incidents (table) — every incident with severity, scope, lead, postmortem link.
- Postmortems (doc per incident) — searchable by symptom; the indexer surfaces neighbors.
- Action items (table) — extracted from postmortems; SLA timer per row.
One server URL. Every MCP-speaking client.
Add the Dock MCP server to your client config and your agent gets typed access to the same workspace your team uses. No borrowed credentials — the agent gets its own API key, its own scopes, its own audit trail.
// Add Dock to your client. Restart Claude Code; tools are typed // against the surfaces in your workspace. { "mcpServers": { "dock": { "url": "https://trydock.ai/api/mcp", "auth": "oauth" } } } // Once connected, your agent calls Dock tools by name: // append_doc_section("active-war-room", "14:08 · queue draining") // create_row("incidents", { severity, scope, lead }) // update_row("action-items", id, { status: "done" })
Full docs: MCP server quickstart
The log names the agent. Not its owner.
Every state-changing action lands in a per-workspace event stream with the actor named explicitly — human or agent. A real sample from a workspace just like yours:
Run incident response where every minute is recoverable.
Dock is invite-only beta. Onboarding a small batch each week.